Do I have to attach documents to my online application, such as a copy of my passport, itinerary, etc.?
YES. All applicants for an online visa must provide supporting documentation. For this, you must use the "attach document" option available within your ImmiAccount account. We strongly recommend attaching the documentation immediately after completing the online form. In this way, you do not delay the process of evaluating your visa application.
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Is it necessary that the documents are in English?
How can I know if my online application was entered successfully?
Once your application has been entered successfully, you will receive a Transaction Reference Number (TRN). Your TRN is a unique number that is assigned to each application that has been completed online. It is important that you save this number as it is used to:
• Identify your request when communicating with the department
• Access information about the progress of your online application.
In addition, you will receive an email to the email address indicated by you, in which you are notified that your application was successfully entered.
Later a separate email will be sent to you notifying you of the decision that has been made regarding your application.
Can I save my application and finish answering the questions later?
When using the online application system, the 'save' function allows you to save the information that has already been entered and return to the application later. The applications that are saved will be stored for 28 days. After this period, applications that have not been completed will be automatically deleted. When this happens, you must start a new online application.
How can I know if a decision has already been made regarding my online application?
If your visa has been approved, the department will send a notification of approval by letter or by email to the address indicated on your application. Please bring this notification with you when you travel to Australia as it indicates:
• The visa number granted
• The validity date of your visa
• The visa conditions A visa
Sticker will not be placed on your passport.
The data of your visa and your passport are registered electronically. When you arrive at the airport to travel to Australia, the airline staff will electronically confirm that you are authorized to travel to Australia.
Note: Your visa is linked to the passport number you submitted along with your application. Therefore, you must use the same passport to travel to Australia. If you obtain a new passport, you must inform the department of the new passport information before traveling to Australia. Otherwise, you will experience significant delays at the airport and may be denied permission to board your flight.
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